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Privacy Policy

PARABITA S.A. Privacy Policy

The protection of your personal data is our top priority.

This Privacy Policy (hereinafter "Policy") concerns the processing of your personal data by "PARABITA ANONYMOUS CLOTHING TRADING COMPANY", and distinctive title: "PARABITA S.A." (hereinafter "Parabita" or "we" or "us"), as Data Controller, based at 14-16 Vasilis Alexandrou Street & Misountos, P.O. Box 16121 Kesariani, Athens, tel. 2152157700, e-mail: info@parabita.com, website: www.parabita.com.

For any questions regarding the Policy, you can contact us at 215 215 7777.

1. A few words about "PARABITA ANONYMOUS CLOTHING TRADING COMPANY".

Parabita is active in clothing sales through its physical stores and online store on the website www.parabita.com.

2. What is personal data?

"Personal data" means information relating to natural persons that identifies or can identify that person directly or indirectly (e.g., name, address, email, phone).

3. What is Personal Data Processing?

Processing means any action performed with or without automated means on your personal data, such as collection, storage, use, disclosure, deletion, etc.

4. What data do we collect?

We collect only the necessary and relevant data for the purposes of our service, such as: -

  • Identity details (name, surname, gender, date of birth)

  • Contact details (email, phone, postal address)

  • Financial data (credit or debit card details, bank account)

  • Data related to orders and purchase history

  • Data you provide to participate in the Queen of Hearts loyalty program

  • Data for communication via SMS, Viber, Newsletter or Web push notifications

In addition, data may be collected through cookies (see Cookie Policy) and CVs for job positions.

5. How do we use your data?

Processing is carried out either by our staff or by partners (processors) to provide services, such as:

  • Product orders: Parabita processes your Data to fulfill its contractual relationship, process product orders, provide customer service, comply with legal obligations, dispute, raise or exercise legal claims.

  • User Account Creation: Parabita processes your Data to allow you as consumers to enjoy purchasing services, product shipping, order history recording, and other special privileges.

  • Queen of Hearts Member Account Creation: Parabita processes your Data for the purposes of your participation in the Queen of Hearts program, i.e., both the examination of your application for participation and the collection and redemption of points and generally the enjoyment of customer privileges, as detailed in the terms of participation of the loyalty program.

  • Newsletter sending: Parabita provides you with the opportunity to receive information at your email address about promotional/advertising activities carried out by Parabita (e.g., for new products on the market, any offers, opening of new stores, contests, etc.).

  • Web push notifications: Depending on the electronic device you use to browse, you can receive, having given your consent, notifications about our offers, our news, and your shopping cart.

  • Communication: Parabita uses your Data to respond to requests/questions you submit through the contact form.

  • Viber/SMS: Parabita provides you with the opportunity to receive information on your mobile phone via SMS message or through the Viber application about promotional/advertising activities carried out by Parabita (e.g., for new products on the market, any offers, opening of new stores, contests, etc.).

  • Job search: Parabita uses your data that you have provided to third parties for job search purposes to consider the possibility of your recruitment.

6. For what purposes do we process your data?

The data is used for:

  • Processing orders and managing customer relationships.

  • Informing you about products, services, and offers.

  • Improving our services.

  • Complying with our legal obligations.

7. What is the legal basis for processing?

Processing is based on one or more of the following bases:

  • Performance of a contract (e.g., product orders).

  • Your consent where required.

  • Our legal obligations.

  • Parabita's legitimate interest.

8. Who are the recipients of your data?

Data may be disclosed to third parties, such as:

  • Technical support, storage, transport service providers.

  • Marketing and advertising partners.

  • Recruitment services and accounting services.

9. How do we ensure the protection of your data?

All our partners are committed to strict confidentiality, security, and compliance with the law (GDPR). Organizational and technical measures are taken to protect against unauthorized access or processing.

10. Do we send data outside the EU?

Your personal data is mainly stored and processed within the EU. It may be transferred outside the EU only if appropriate safeguards are provided in accordance with the GDPR.

11. How long do we keep your data?

Data is retained for as long as necessary to provide services and comply with legal obligations. Data collected through cookies is deleted according to the

Cookie Policy.

12. Is your data secure?

We are committed to the security of your data with appropriate organizational and technical measures. Access to data is permitted only to authorized persons for specific purposes.

13. What are your rights?

You have the right to:

  • Access your data.

  • Correct inaccuracies.

  • Deletion when no longer needed.

  • Portability of your data.

  • Restriction of processing.

  • Object or withdraw consent.

14. How can you exercise your rights?

You can send us a request via:

  • Mail to our headquarters: 14-16 Vas. Alexandrou & Misountos, 16121 Kesariani.

  • Email: info@parabita.com.

  • Parabita physical stores.

  • Through your account on the website.

15. When do we respond to your requests?

We respond free of charge within one (1) month of receiving the request. In case of complexity, the response may be extended by two (2) months after your notification.

16. Where can you turn for further support?

For more information, call 215 215 7777 or contact the Hellenic Data Protection Authority (www.dpa.gr) in case of disagreement.

17. Do we use automated decision-making?

We do not make decisions solely through automated processing, except for the use of cookies for personalized advertisements, which do not entail legal obligations.

18. Applicable Law

Greek Law applies, in accordance with GDPR Regulation 2016/679/EU and the corresponding national legislative framework. The Courts of Athens have jurisdiction.

19. Policy Amendments

Any changes will be posted on our website before they come into effect, and we will inform you.

Last modification date

May 2025